Frequently Asked Questions
We change the menu weekly to make every week a time to look forward to. The menu is designed by our chefs with our friends (customers) in mind.
We deliver to New York, New Jersey, Staten Island, Queens, Brooklyn, Nassau County, Westchester County, Rockland County and Pennsylvania.
Deliveries are made on Saturdays and Sundays from 10am to 6pm. On the day of delivery, you will receive a notification via text and email with your expected time of delivery. You are also able to track your driver!
Your meals are prepared freshly with no artificial preservatives, as a result, all your meals are labeled with the “use by” date. We recommend that if you are unable to consume your meal by the last date to freeze and then reheat from frozen without thawing. Always confirm that your meal is reheated to 165 degrees, to guarantee fresh taste!
Heat your meal in 30-second increments up to 3 minutes until it has reached an inner temperature of 165 degrees. Always remove lid before heating your meal! You can heat your meal in the oven, air fryer or microwave.
Our containers are oven safe! You can place your container inside the oven without the lid at 350 degrees Fahrenheit.
Do not keep the lid on the container, you should remove the lid to warm up your meal.
On the day of delivery assigned to your area, you will receive a text and email notification with a one-hour window of the time that your delivery is expected to arrive.
No, if you know you will not be home to receive your meals, when you place your order, you have the option to purchase a cooler bag with gel packs. This will help your meals to stay fresh for up to 5 hours without refrigeration.